Questions agency owners ask first

Set up the client's scope, then send them their unique link. They don't create an account or log in, so that's the whole onboarding on their side.

Under two minutes. Pick a plan, add a client and set the rules for their plan.

No. Creepless sits in front of it. Requests are checked first and, where needed, quoted and approved. Then the work moves into the tool your team already uses.

Project tools track work once it's been accepted. Creepless handles the step before that: deciding whether a request is covered by the client's plan or should be quoted as an extra.

No contracts and no hidden fees. You can cancel anytime.

Yes. Upgrade or switch plans anytime from the Subscription page in your dashboard. If a paid plan ends, your account moves to the Free plan rather than being deleted.

Monthly plans can be cancelled anytime and won't renew. Annual plans cancelled within 14 days of billing can be refunded at our discretion. Just contact us.

You set the rules for each client's plan. When a client submits a request through their link, Creepless matches it against those rules and flags it as covered or out of scope.

Yes. The rules are yours and they're set per client: hours per month, fixed deliverables or a points system. Two clients on different retainers are checked against different scopes.

When a request is out of scope, Creepless puts a value on it and drafts a polite quote. You send it, and the client approves before anyone starts.

Yes. Each client only sees their own private link and requests, and your dashboard is behind a secure sign-in. We never sell your data, and it stays yours.

Data is stored with Supabase, sign-in is handled by Clerk and payments by Stripe. Everything is encrypted in transit with TLS and at rest with AES-256.

Yes. The Reports page lets you copy your request history as CSV, and you can download a PDF scope report for any client.

Your account and data stay in place, and you can export them anytime. If you want everything removed, contact us and we'll delete your personal data within 30 days.