How it works

From “quick one” to approved quote in four steps.

Creepless adds one checkpoint to your client workflow. Requests come in through a single link, get checked against the scope you agreed, and reach your team as included work or as an extra the client has approved.

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The walkthrough

One checkpoint between the ask and the work.

Scroll through one request, start to finish, using a sample client.

1

Define the scope for each client

Set the rules once: deliverables, excluded services, revision limits and hour caps. Every client gets their own.

N
Northstar RetailWebsite retainer · scope rules
Deliverables
Landing page updatesImage and copy swapsMonthly report
Excluded services
New page buildsBrand and logo design
Revision limit
2 rounds
Hours cap
10 h / month
2

Share one link with the client

No login and no account to create. The link shows what's included and what they've used, and it's where every request comes in.

Your client's linkNo login
Northstar Retail
What's included this month
Hours used6.5 of 10
Revision rounds used1 of 2

Can you add a pricing page before launch?

Send request
3

The AI scope referee checks every request

Each request is compared with the agreed scope and flagged as likely included, likely extra, or needs review. You see the rule behind the call.

RequestsChecked against each client's scope
  • Swap the hero imageLikely included
  • Add a pricing page before launchLikely extra“New page builds” is listed as an excluded service.
  • Make the checkout feel fasterNeeds review
4

Quote the extra, get a yes, start the work

Send a professional quote straight from the dashboard. Once the client approves, move the work into your project management workflow with the price already agreed.

N
Quote for Northstar RetailPricing page build
Extra work, outside current plan$180
“Happy to take this on. It's outside your current plan, so it'll run about $180. Want me to start today?”
  • Quote sent
  • Approved by client
  • Ready for your project workflow
Two sides, one scope

Your client and your team look at the same agreement.

Most scope arguments start because each side remembers the contract differently. Creepless puts one version in front of both.

Your client's linkNo login
Northstar Retail
What's included this month
Hours used6.5 of 10
Revision rounds used1 of 2

Can you add a pricing page before launch?

Send request
What your client sees

A simple link, not another tool to learn

They open it without logging in, see what their plan includes and what they've used, and send requests from the same place.

RequestsChecked against each client's scope
  • Swap the hero imageLikely included
  • Add a pricing page before launchLikely extra“New page builds” is listed as an excluded service.
  • Make the checkout feel fasterNeeds review
What you see

Every request, already sorted

Each one arrives with a verdict and the rule behind it, so nobody on your team has to go back to the contract to decide.

The scope referee

Three verdicts. Each one has a clear next step.

Likely included

The request matches something the client's plan covers.

It goes to your team as included work. No quote needed.

Likely extra

The request falls outside the scope: an excluded service, or past a revision limit or hour cap.

You send a quote from the dashboard. Work starts once the client approves.

Needs review

The request is too vague or doesn't match any rule cleanly.

It's flagged for you. Ask the client a follow-up, or make the call yourself.

Where it sits

In front of your project management tool, not in place of it.

Project tools track work once it's been accepted. Creepless decides whether it should be accepted for free.

RequestYour clientAsks through their link
CheckpointCreeplessChecks scope, quotes extras, records approval
DeliveryYour project toolOnly agreed work gets in
WorkYour teamBuilds with the price settled

Want to see it with real clicks? Run a sample request through the demo