CreeplessUse casesWeb design agencies
Stop free work at web design agencies.
Creepless for web design
“Can you just add one more page?” is how a website care plan quietly doubles in work. Creepless checks every request against what the client pays for, so included work goes ahead and extra work becomes a quote they approve first.
Where the hours go
Common scope creep in web design work.
Typical setup: Monthly website care plan: hosting, updates and a set number of content edits.
Design changes after sign-off, framed as feedback
Plugin, form and integration requests outside the build
Unlimited “quick” copy and image swaps
Example scope rules
Write the line down once.
| Included in the plan | Quoted as extra |
|---|---|
| Copy and image swaps on existing pages | New pages or templates |
| Plugin and security updates | Redesign of existing sections |
| Up to 2 hours of edits a month | New third-party integrations |
How requests get checked
Three requests. Three calls.
“Can you update the opening hours in the footer?”
IncludedA copy change on an existing page is covered by the care plan.
“We need a new landing page for the spring sale.”
ExtraNew pages are excluded from this plan, so it becomes a quote.
“Can the homepage feel a bit more modern?”
Needs reviewToo vague to match a rule. Ask what they want changed before deciding.
Questions
Scope creep in web design, answered.
How do web design agencies stop scope creep after launch?
Write down what the care plan covers (for example content edits and updates) and what it doesn't (new pages, redesigns). Then route every request through one place where it's checked against that list before anyone starts work.
Should website edits be billed hourly or as fixed extras?
Most agencies include a small monthly allowance of edits and quote anything beyond it as a fixed price. Clients find a fixed quote easier to approve than an open hourly estimate.
Other teams using Creepless: Digital marketing agencies, SEO agencies, Social media agencies, Branding and design studios, Video production agencies, Web and app development agencies, Freelancers.